When you come to get your vehicle serviced, you want it in the right hands. Ensuring that your vehicle is taken care of by professionals who excel at customer service is the best way to get your car running back to normal. Auto Alternative has been servicing the Richmond, KY area since 1992. Our shop is and will always be family owned and operated. We take pride in giving back to our community and providing excellent car maintenance for those who need it. We have 25 years of experience in the industry, and we will continue to grow as the auto industry advances in technology.
Customer Service
While providing expert car care is essential, we pride ourselves on our customer service. A shop is defined by the people that work there and the amount of attention that we give to our customers. We always go above and beyond when it comes to taking care of our customers. There is no question we can’t answer and no job too small that we would overlook when it comes to your vehicle. Being family owned and operated allows us to cultivate community within our shop to provide you with expert customer service like you’ve never seen before.
Auto Repair
Repairing your vehicle can seem like a scary ordeal if you don’t know much about cars. What was that noise your car just made? Is this something serious? How long will my vehicle be out of commission for repairs? Fortunately, Auto Alternative has you covered for auto repairs and information about your vehicle service. Our friendly team of technicians are here to help you with your auto repair needs. We explain the diagnosis, as well as the repair process to our customers, so they can understand what needs to be done. We will have your vehicle serviced in no time so that you can get back onto the road.
Estimates
Our expert team of car technicians are here to give you an accurate estimate of repair costs. We continue to provide a fair breakdown of what repairs will end up costing you. Though the price will vary depending on repair costs, we aim to beat our competitors’ prices every time.
Payments
The fear of estimates is what often causes people to avoid the repair shop altogether. High repair costs can most certainly cause anxiety for people who are unfamiliar with car repair. However, we offer customers a 6-month interest-free deferred payment plan as an option for vehicle repairs. We also accept all major credit cards, as well as cash for your convenience.
Richmond, KY
Richmond can be found in beautiful Madison County, Kentucky. This wonderful city holds over 33,000 citizens and has a rich history. Richmond is home to two state parks – White Wall Historic Site and Fort Boonesboro – as well as the second largest Civil War Battle Site. Whether you are looking for the perfect wine or the perfect scenery, Chenault Vineyards is 470 acres of scenic land that will fulfill your needs. You can take a drive through the county to view the Madison County Barn Quilt Tour. You can find a mixture of suburbs, a bit of city life, and lots of rural areas out here in Richmond. The center of the city houses Eastern Kentucky University, which has 5 colleges and a graduate program and features the Daniel Boone Statue on campus. Our beautiful city has just about everything you could want in a place you can call home.